Digital Business Audit & Growth Plan

A Complete Review of Your Digital Business — With Clear, Practical Next Steps

Not sure what's working, what's holding your business back or where you should focus your time and budget next?

Our Digital Business Audit & Growth Plan provides an independent review of your online business, looking beyond just your website to assess how your digital channels work together.

We'll review your website, e-commerce setup, SEO, customer journey, marketing, email, social presence and online sales channels to identify problems, missed opportunities and areas for growth.

You'll then receive clear, practical recommendations prioritised around what could make the biggest difference to your business.

WHAT'S INCLUDED?

Website & Customer Journey

• Website structure & navigation review
• Homepage effectiveness
• Mobile & desktop experience
• Calls-to-action
• Product/service presentation
• Customer journey
• Conversion opportunities
• Trust & credibility signals
• Broken links & obvious functionality issues

SEO & Online Visibility

• Basic technical SEO review
• Page titles & metadata
• Keyword usage
• Product/service SEO
• Image alt text
• Internal linking
• Google search visibility
• Identification of SEO opportunities

E-Commerce & Sales

• Shopify/e-commerce setup review
• Product & collection structure
• Product page effectiveness
• Cart & checkout journey
• Pricing & promotional presentation
• Inventory/customer experience observations
• Opportunities to improve online conversion

Marketing & Customer Acquisition

• Current digital marketing activity
• Social media presence
• Meta advertising overview where applicable
• Brand consistency
• Marketing messages & calls-to-action
• Customer acquisition opportunities

Email & Customer Retention

• Existing email marketing review
• Welcome journey
• Abandoned cart opportunities
• Post-purchase communication
• Customer retention opportunities
• Existing email automation observations

Sales Channels

• Review of existing online sales channels
• Shopify, TikTok Shop, Amazon, eBay or Etsy presence where applicable
• Cross-channel consistency
• Identification of additional marketplace opportunities

Digital Systems & Processes

• Online systems overview
• Customer communication
• Website messaging
• Integrations
• Areas of unnecessary manual work
• Opportunities for automation and improved efficiency

YOUR PERSONALISED GROWTH PLAN

Following the audit, you'll receive a clear written summary covering:

• What's working well
• Issues that need attention
• Missed opportunities
• Quick wins
• Recommended improvements
• Growth opportunities
• Prioritised action plan
• Suggested next steps

Recommendations will be prioritised so you can distinguish between what needs attention now, what should come next and what can wait.

PLUS: 60-MINUTE AUDIT REVIEW

Your audit includes a 60-minute private consultation where we'll talk through the findings, explain our recommendations and give you the opportunity to ask questions about your business.

REVIEW. UNDERSTAND. PRIORITISE. GROW.

The Digital Business Audit isn't designed to sell you everything your business could possibly do.

It's designed to give you an objective view of your digital operation so you can make better-informed decisions about where to focus your time, effort and investment.

PERFECT FOR

• Small business owners
• E-commerce businesses
• Independent retailers
• Service-based businesses
• Businesses experiencing slowing online sales
• Businesses that have grown without a clear digital strategy
• Owners unsure what to prioritise next
• Businesses considering investing in marketing or website development

£250 ONE-OFF

Includes:

• Full digital business review
• Written findings & recommendations
• Prioritised growth action plan
• 60-minute 1-to-1 review consultation

No ongoing contract or monthly commitment is required.

The Digital Business Audit provides analysis, recommendations and strategic guidance. Implementation of recommendations, website development, SEO work, advertising management, marketplace management, email campaigns and other ongoing services are not included unless purchased separately. Access to relevant platforms or performance information may be required to complete certain parts of the audit.